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Privacy Policy

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Last updated: December 2025

At Tropicool, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information.

1. Information We Collect

We may collect:

  • Personal information provided by users: full name, email, phone number.

  • Browsing data: IP address, device type, browser, location (approximate), and pages visited.

  • Cookies and similar technologies: used to enhance your browsing experience and personalize content.

2. How We Use Your Data

The data collected may be used to:​

  • Communicate offers (when authorized).

  • Improve your user experience on our website.

 

Comply with legal and regulatory obligations.

3. Sharing of Information

Your data may be shared only when necessary:

  • With service providers and partners.

  • With authorities, when required by law.

  • We will never sell or rent your personal information to third parties.

4. Data Storage and Security

  • Your data is stored securely with restricted access.

  • We apply technical and administrative measures to protect against unauthorized access, alteration, disclosure, or loss.

5. Your Rights (LGPD / GDPR)

You have the right to:

  • Confirm whether we process your data.

  • Access, correct, or update your personal information.

  • Request the deletion of your data when applicable.

  • Withdraw your consent for data processing at any time.

6. Cookies and Tracking

  • We use cookies to:

  • Enable essential site functionality.

  • Analyze performance and improve usability.

  • Personalize offers and content based on your interests.



You can disable cookies in your browser settings, but some features may not work properly.

7. Updates to This Policy

​We may update this Privacy Policy from time to time. Any material changes will be communicated through our website or via email.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:
​

  • Address: Tropicool Global Headquarters: Rua Pedroso Alvarenga 1284, cj 102 - Itaim Bibi - CEP: 04531-004 - São Paulo, SP - Brazil

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